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Xuanfeng Accelerator FAQ

Six categories of common questions, covering download, account, routes, billing, devices and troubleshooting.

1Download & Install

How do I download and install Xuanfeng Accelerator?
  1. Visit the site: open the official website.
  2. Pick platform: choose the version for your device.
  3. Download: save the installer.
  4. Install: double-click and follow the wizard.
  5. Log in: open the client and sign in.
  6. Boost: choose a game and tap boost.
What if the installer won't open?
  1. Check integrity: confirm the download is complete.
  2. Disable AV: temporarily disable security software.
  3. Re-download: remove and re-download from the site.
  4. Check OS: confirm your system meets requirements.
  5. Run as admin: right-click and run as administrator.
  6. Contact support: reach online support if it persists.

2Account & Login

How do I register and log in?
  1. Open register: click register in the client or site.
  2. Enter info: input phone or email to get a code.
  3. Set password: create a password and accept terms.
  4. Finish: your account is created after verification.
  5. Log in: enter your credentials.
  6. Remember me: enable for faster login.
How do I recover a forgotten password?
  1. Tap forgot: click the forgot-password link.
  2. Verify: enter your phone or email for a code.
  3. Confirm: input the verification code.
  4. Reset: set and confirm a new password.
  5. Re-login: sign in with the new password.
  6. Secure: enable two-factor auth for safety.

3Routes & Boosting

How do I choose the best route?
  1. Open node list: tap the route entry.
  2. Pick near node: prefer nodes close to you.
  3. Watch latency: choose the lowest latency.
  4. Match region: use the node for your server.
  5. Speed test: compare latency and loss.
  6. Lock route: fix the best route before boosting.

4Billing & Membership

How does membership billing work?
  1. Open center: log in and open membership.
  2. Review plans: check monthly, quarterly, yearly.
  3. Choose duration: pick the length that fits.
  4. Pay: pay via Alipay or WeChat.
  5. Activate: quota applies instantly.
  6. Auto-renew: toggle in settings.

5Devices & Compatibility

Which devices are supported?
  1. Windows: Windows 10 and above.
  2. Mobile: iOS and Android.
  3. Mac: dedicated macOS client.
  4. Consoles: PS5, Xbox and Switch.
  5. Multi-login: one account, five devices.
  6. Download: get each from the site.

6Troubleshooting

What if latency is still high?
  1. Check region: confirm the right server node.
  2. Free bandwidth: close heavy downloads.
  3. Switch routes: try another and re-test.
  4. Restart: reboot client and router.
  5. Verify network: ensure stable connection.
  6. Contact support: reach support if it persists.
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